Cancellation & Travel Policy

Course Payments, Cancellations & Travel Expenses Policy

  1. To reserve training dates, payment is due two weeks prior to the course start date unless prior approval by the Trainer is obtained. NO course dates can be held open without payment made.
  2. Courses held at the trainees location (trainee hosted) require a minimum payment for two attendees. If only one trainee attends the course, the charge for two still applies.
  3. Cancellation at a minimum of 2 weeks (10 business days) prior to class start allows for the option for credit to be applied to future courses.  You must receive confirmation of cancellation via email within the designated period in order to qualify for future course credit. Retain this email for proof of credit for future courses.
  4. Course credit is only valid for six (6) months from the original date of class. Any unused credit is forfeited after 6 months. Retain your confirmation of cancellation email or credit card receipt to validate course dates.
  5. Any cancellation within 5 days prior to class start date will forfeit all tuition and expenses previously paid. Any credit for future courses is only considered due to emergency purposes or on a case-by-case basis at the discretion of LPG Training USA. There are no guarantees of credit. Credit can only be redeemed for class time and does not include any additional expenses. You must receive confirmation of cancellation via email within the designated period in order to qualify for proof of credit for future courses.
  6. Do NOT book any travel arrangements for any course prior to receiving confirmation of registration. We cannot be held accountable for unforeseen illness/ weather/ or accidents that prevent attendance at training. We strongly encourage all travelers, to include those making travel arrangements for the Trainer, to acquire flight travel insurance.